Terms & Conditions

Thank you for visiting suzroach.com!  I hope that your day has been brightened by your visit.  See below for policies regarding image use, purchases, returns, damages, etc.

Download Policy:

All print and original images in my Shop are copyright protected and not available for personal download or resale. If you would like to purchase any artwork from the site, please visit my Shop! If you would like to place a custom order, feel free to send me a message.  Any free images for download will be found on my home page and labeled as such (ie: “free to download and print,” “free for personal use,” “free desktop background,” etc.

Original Purchasing Policy:

Some originals that are available in the shop may also be displayed for sale in a gallery. If you purchase an original here and it has already been sold out of the gallery, your purchase will be refunded with my sincere apologies. I will keep the stock options updated as I am made aware of gallery sales, but please know that I am human and something may slip by me.

Shipping Policy:

All original art will be packed, shipped and fully insured via UPS. Original art shipments come with tracking info, which will be forwarded to the buyer upon shipment. If you would like an email from UPS when your item is shipped/delivered, please include your email info at checkout. Prints will be packed in my studio and shipped via USPS.

Return/Refund Policy:

All print and original art sales are final and nonrefundable.  Note that images on the product pages are representative of the artwork sold here, but that actual colors may vary from those that you see on your screen.

Damaged Item Policy:

If your print or original arrives damaged, please message me.  I will handle any damage claim paperwork and issue a refund once the claims process is complete. Please retain the damaged item and any packaging materials as a claims agent may need to collect these for the damage investigation.

Coupon/Discount Policy:

Coupon and Discount codes will be posted on the suzroach.com Home page, Instagram and/or Facebook. If you have any issues with your codes, please message me and I will work to resolve the problem or issue a refund is necessary.